phbett Privacy Policy

1. Who We Are

phbett is an online casino and sports betting platform operating under PAGCOR regulations, serving Filipino players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. For the purposes of this Privacy Policy, phbett acts as the Data Controller responsible for your personal information collected through the phbett website and mobile platform.

This Privacy Policy applies to all personal data collected from registered players, prospective players, and visitors to the phbett platform. It covers all services offered by phbett, including online casino games, sports betting, slots, bingo, sabong, color prediction, and all-star fishing games.

If you have any questions about how phbett handles your personal data, you may contact our Data Protection Officer at: [email protected]

2. Data We Collect

phbett collects the following categories of personal data from players and platform visitors:

2.1 Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Nationality and country of residence
• Government-issued ID number (e.g., PhilSys ID, passport, driver's license)
• Profile photograph where required for KYC verification

2.2 Contact Data

• Email address
• Mobile phone number
• Residential address (barangay, city/municipality, province)

2.3 Financial Data

• GCash or PayMaya account number (last 4 digits only for verification)
• Bank account details for withdrawal processing (BPI, BDO, Metrobank, UnionBank)
• Transaction history including deposits, withdrawals, and wager amounts

2.4 Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps
• Cookies and similar tracking technologies (see Section 7)

2.5 Gaming Data

• Game history, bet amounts, and outcomes
• Bonus usage and wagering activity
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

3. How We Collect Data

phbett collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the phbett platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering screening services; payment data from GCash, PayMaya, and banking partners.

4. How We Use Your Data

phbett uses your personal data for the following purposes:

phbett will not use your personal data for any purpose not listed above without first obtaining your explicit consent, except where required by law.

5. Legal Basis for Processing

phbett processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the phbett Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with PAGCOR regulations, anti-money laundering laws, tax reporting requirements, and other applicable Philippine legislation.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

phbett does not sell your personal data to third parties. We may share your data with the following categories of recipients:

• PAGCOR and regulatory authorities: As required by our operating license and applicable gaming regulations.
• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank, solely for the purpose of processing your transactions.
• KYC and identity verification providers: Third-party services used to verify your identity and age in compliance with PAGCOR requirements.
• Anti-fraud and AML screening services: To detect and prevent money laundering, fraud, and other financial crimes.
• Law enforcement and government agencies: Where required by court order, subpoena, or applicable law.
• IT and platform service providers: Cloud hosting, data analytics, and customer support platform providers operating under strict data processing agreements.

All third-party service providers engaged by phbett are contractually required to process your data only for the specified purpose and to maintain appropriate security standards.

7. Cookies & Tracking Technologies

phbett uses cookies and similar tracking technologies to enhance your experience on the platform. The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Performance cookies: Used to analyze how players use the phbett platform, helping us identify and fix issues and improve performance.
• Functional cookies: Used to remember your preferences, such as language settings and game history.
• Marketing cookies: Used to deliver relevant promotions and offers. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the phbett platform.

8. Data Retention

phbett retains your personal data for as long as necessary to fulfill the purposes for which it was collected, and in accordance with applicable legal and regulatory requirements:

• Account data: Retained for the duration of your account and for 5 years following account closure, in compliance with PAGCOR record-keeping requirements.
• Financial transaction data: Retained for 10 years in compliance with anti-money laundering regulations under the AMLA (Republic Act No. 9160, as amended).
• KYC documents: Retained for 5 years following account closure or the last transaction, whichever is later.
• Marketing data: Retained until you withdraw consent or request deletion, whichever comes first.
• Technical logs: Retained for 12 months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, phbett will securely delete or anonymize your personal data.

9. Data Security

phbett implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the phbett platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication options for player accounts.
• Regular security audits and penetration testing by independent cybersecurity firms.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Incident response procedures to detect, report, and address personal data breaches in accordance with NPC requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phbett will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phbett:

• Right to be informed: The right to know what personal data phbett collects and how it is used.
• Right of access: The right to request a copy of the personal data phbett holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to legal retention requirements.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact the phbett Data Protection Officer at [email protected]. phbett will respond to all data rights requests within 15 business days.

11. Children's Privacy

The phbett platform is strictly intended for users aged 21 years and above, in accordance with Philippine gaming regulations. phbett does not knowingly collect personal data from individuals under the age of 21. If phbett becomes aware that personal data has been collected from a person under 21, that account will be immediately closed and all associated data will be deleted.

If you are a parent or guardian and believe that your child has provided personal data to phbett, please contact us immediately at [email protected].

12. International Data Transfers

phbett primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines (for example, cloud infrastructure providers), phbett ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and that appropriate safeguards are in place, including data processing agreements that require the recipient to maintain equivalent data protection standards.

13. Changes to This Privacy Policy

phbett reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. The updated policy will be posted on this page with a revised "Last Updated" date. Where changes are material, phbett will notify registered players via email or in-platform notification.

Your continued use of the phbett platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how phbett protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or phbett's data practices, please contact our Data Protection Officer:

Email: [email protected]

phbett is committed to resolving all privacy-related inquiries promptly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.